Unique architectural charm of the historic building.

Staff failed to follow up on safety incident and room issues.

Request basic amenities such as coffee directly from the front desk promptly to avoid delays during your stay.

Would recommend for a short staycation

Comfortable room, convenient amenities, the fitness center was well-equipped and the free wi-fi in the rooms made it easy to stay connected.

Nothing.

I was disappointed with my stay as the room provided was not as advertised, and the staff showed little concern for my issues. I had to check out within an hour of arrival.

i had a fantastic stay at aloft! the historical building is stunning, updated with modern amenities. the comfy beds and beautiful glass shower made the room feel luxurious. the staff were super friendly, especially the ladies at the front desk. i enjoyed a delicious toasted marshmallow cold brew in the morning. also loved the free bottled water in the room!

would recommend

We had an awesome time hanging out at the rooftop pool and exploring the local nightlife. The vibe is perfect for friends, especially with the music theme throughout the hotel. Also, the location was great, making it easy to visit nearby restaurants and attractions. Highly recommend it for group trips!

The breakfast options could use some improvement, as they were pretty limited and didn’t cater to different dietary needs.

The inconsistent housekeeping service could use significant improvement. Double charging on cards is also an area that requires more attention to avoid guest frustration!!!

The hotel features a unique and historic building, creatively transformed into modern accommodations. The location in downtown El Paso is convenient for business travelers, with easy access to government offices and local attractions. The valet service was smooth and reasonably priced, adding to the overall positive experience.

Staff performance was below average and lacked responsiveness.

Had a great one-night stay! The modern bathroom was impressive, especially with the luxurious glass shower. The cozy beds made for a comfortable night, and the cold brew coffee in the morning was a delightful treat. However, the room’s layout felt a bit strange with wasted space. I'd definitely choose this place again for the atmosphere and comfort!

Just a smart choice for a concise stay in El Paso with great value for the money. The valet service was smooth and reasonably priced, making things easier. Keep in mind that parking can be tricky, especially if you're arriving late.